A unified platform configured around mentor work
WGU Labs reported that active pilot users completed common tasks faster, generated targeted student-outreach lists, and used complex student data to support day-to-day decisions without needing an analytics background.
- Engaged
- 75%
- Regular use
- About half
- Pilot period
- 4 months
“Mentors who are not data analysts were able to ask complex questions and get understandable answers.”
WGU Labs research report
The small, voluntary pilot evaluated mentor usage, efficiency, and confidence. It did not establish a causal lift in student academic outcomes.
